Costco Tire Service Center

Went in to get a car battery for my Prius. The guy gave us the wrong battery even though my bf and I clarified if it’s the same one for all Prius. He said yes. Other car shops said it’s different for Prius/make and model. Such a waste of time and effort. If they can’t get this right, then who knows if they are taking care or servicing your cars properly. Good luck guys and safe driving! Update: Z…

Major waste of time and unprofessional, they try to sell you most expensive tires and other stuff then can't provide service due to crazy reasons. Every staff member gives different info and no consideration to people's time having to go back and forth.

The parking lot is a warzone, The reserved spots for the tire center are completely full. Even if you have an appointment, it's still a 1 to 2-hour wait for a simple tire repair. They didn't even bother to call or text me once my car was ready. I guess at least my tire did get repaired, and it did have appointments available within a reasonable timeframe unlike most other Costcos here. …

One star! 😡 Absolutely the WORST experience at the Costco Tire Center on Senter Road in San Jose! Let me paint you a picture: I booked an appointment to get my tires replaced, which was already a pain because their system is clunky. Showed up on time, and then the waiting began... and began... and BEGAN. FOUR HOURS of my life wasted. To make matters worse, I had to Uber back and forth from home …

I am extremely disappointed with the service I received at Costco Tire. I took my van in for a tire that was losing air and suspected there might be a nail or damage. The tire was only 6 months old, having been purchased in June 2024, so it was still fairly new. The mechanic checked the tire and assured me that there was no issue, simply filling up the air and telling me to return if the pressure …